Terms of Service

SiriusMed is a care support service. The Care Nurse Assistant checks in on patients over WhatsApp, voice calls and SMS, sends medication reminders, records the vitals and symptoms you report, tracks antenatal and immunization schedules, and shares updates with the caregivers and clinics you connect.

The assistant does not diagnose, treat or prescribe, and it does not replace your doctor, nurse or pharmacist. Information from SiriusMed is for care support only.

If you think you have a medical emergency, call your local emergency number or go to the nearest hospital immediately. Never delay seeking medical advice because of something the assistant said or did not say.

• You must be at least 18 years old to create an account.
• The information you give us, including your phone number, must be accurate and kept up to date. Check-ins depend on it.
• Keep your password safe. You are responsible for activity on your account.
• You may only set up check-ins for another person, such as a parent or child, when you are authorized to act for them.

By signing up, you consent to receive check-ins, reminders and updates from SiriusMed by WhatsApp, voice call and SMS at the phone number you provide. Message and data rates from your network operator may apply.

You can change your preferred channel, reschedule reminders or stop check-ins at any time from the app, or by telling the assistant to stop. Delivery depends on third-party networks and channels, so we cannot guarantee that every message or call will arrive.

When you connect a caregiver, clinic or health program to your account, they can see updates about your check-ins, adherence and vitals as described in our Privacy Policy. You can remove their access at any time from the app.

When using SiriusMed, you agree not to:

• Use the service for anything unlawful or harmful.
• Impersonate another person or set up check-ins for someone without authority.
• Interfere with or disrupt the service, or try to access it in unauthorized ways.
• Copy, scrape, resell or reverse engineer the service.

Parts of the service may require a paid plan. Prices and billing terms are shown in the app before you pay. Except where the law requires otherwise, fees are non-refundable.

You own the information you provide to SiriusMed. You give us permission to process it in order to run the service, as described in our Privacy Policy. The SiriusMed software, design and branding belong to us, and these terms do not transfer any of those rights to you.

You can stop using SiriusMed and ask us to delete your account at any time. We may suspend or close accounts that break these terms, put other users at risk or misuse the service. Where reasonable, we will tell you why.

SiriusMed is provided on an “as is” and “as available” basis. We do not promise that the service will be uninterrupted or error free, or that every reminder will be delivered. Do not rely on SiriusMed as your only safeguard for critical medication or care.

To the maximum extent permitted by law, SiriusMed will not be liable for indirect or consequential losses arising from your use of the service, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

These terms are governed by the laws of the Federal Republic of Nigeria, and disputes will be resolved in the courts of Nigeria unless applicable law gives you additional rights.

We may update these terms as the service evolves. When we make a material change we will update the date at the top of this page and, where appropriate, notify you in the app or on your check-in channel. Continuing to use SiriusMed after a change means you accept the updated terms.

Questions about these terms? Email us at hello@siriusmed.io.